Privacy Policy

This Privacy Notice describes our collection, use, disclosure, retention, and protection of your personal information. Equipment Parts Plus (EPP) is committed to protecting your privacy and developing technology that provides you an optimal and safe online experience. This Statement of Privacy applies to the Equipment Parts Plus website and governs data collection and usage. By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our User Agreement, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Notice.

Collection of your Personal Information

Equipment Parts Plus collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Equipment Parts Plus may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Equipment Parts Plus. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Equipment Parts Plus for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Equipment Parts Plus website.

Use and Retention of your Personal Information

We use the personal information we collect to provide and improve our services, provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), contact you about your account and our services, provide you customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate, and investigate fraudulent or illegal activities.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted or required by applicable national laws.

Equipment Parts Plus does not sell, rent or lease its customer lists to third parties. Equipment Parts Plus may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Equipment Parts Plus may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Equipment Parts Plus, and they are required to maintain the confidentiality of your information.

Equipment Parts Plus may track the websites and pages our customers visit within Equipment Parts Plus, in order to provide optimized results for our customers. This data is used to deliver customized content and advertising within Equipment Parts Plus to customers whose online behavior indicates that they are interested in a particular subject area.

Equipment Parts Plus websites will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Equipment Parts Plus or the site; (b) protect and defend the rights or property of Equipment Parts Plus; and, (c) act under exigent circumstances to protect the personal safety of users of Equipment Parts Plus, or the public.

Access to Personal Data

Upon request, and after providing satisfactory proof of identity, individuals will be given reasonable access to and, if appropriate, the option to update or delete the personal information they have provided through this Site.

Contacting Equipment Parts Plus

If you would like to review, correct, delete, or update personal data that you have previously disclosed to us, please email or call our Data Controller, Naz Jureidini at parts@epartsplus.com or (866) 843-3350.

Mailing Lists

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our customer service department at parts@epartsplus.com.

Users Under 16 Years of Age

Our Site is not directed to and we do not knowingly collect Personal Data from children under the age of 16. By using this Site, you are representing to us that you are not under the age of 16.

Security

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and risks involved in processing that information.

Access to Personal Data

Upon request, and after providing satisfactory proof of identity, individuals will be given reasonable access to and, if appropriate, the option to update or delete the personal information they have provided through this Site.

Links

This Site may contain links to other sites. Equipment Parts Plus has no control over the information and privacy policies and practices of those websites, and is not responsible for their content, collection and use of information, or freedom from error or viruses. It is your responsibility to recognize, by paying attention to your browser’s address bar, when you are leaving this Site.

Changes and Modifications

Equipment Parts Plus reserves the right to change or replace this Privacy Statement at any time. Changes will be posted here before the new Statement becomes effective. Please review this page periodically to remain apprised of our current policies and practices.

Legal Statement

This Privacy Statement forms part of the Terms & Conditions for use of this Site. You should also review the Terms & Conditions, as your use of this Site and any dispute arising under this Privacy Statement is subject to the terms and conditions contained therein.

Your Consent

By providing personal information to us, you consent to the collection and use of the personal information in accordance with this privacy statement. This Site is hosted in the United States. Since this service is available to individuals in a variety of global locations, you are consenting to transferring your personal information to countries or jurisdictions that may not provide the same level of data protection law the legal jurisdiction in which you are located.

Last Revised: May 10, 2018

Use of Cookies

The Equipment Parts Plus website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Equipment Parts Plus pages, or register with Equipment Parts Plus site or services, a cookie helps Equipment Parts Plus to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Equipment Parts Plus website, the information you previously provided can be retrieved, so you can easily use the Equipment Parts Plus features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Equipment Parts Plus website.

Security of your Personal Information

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. Equipment Parts Plus secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Equipment Parts Plus may occasionally update this Statement of Privacy to reflect company and customer feedback. Equipment Parts Plus encourages you to periodically review this Statement to be informed of how Equipment Parts Plus is protecting your information.

Contact Information

Equipment Parts Plus welcomes your comments regarding this Statement of Privacy. If you believe that Equipment Parts Plus has not adhered to this Statement, please contact Equipment Parts Plus at richwm@epartsplus.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Cookie Policy

What is a Cookie?

A cookie is a small piece of information that our computers send to your internet browser and is stored on your computer.

What Cookies Do We Use?

We use performance cookies to collect informatin on how visitors use our website, i.e. which pages visitors go to most. We use these cookies to collect information anonymously on the pages you have visited. However, if you have provided personal data through our site, we may combine this information with information from our web analytic services and cookies to analyze how you use the site in more detail. Snorkel Europe Ltd. does not share personal information with external companies or services.

Cookie: Google Analytics
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Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Change cookie settings for this website

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.