Privacy Policy

This Privacy Notice describes our collection, use, disclosure, retention, and protection of your personal information. Equipment Parts Plus (EPP) is committed to protecting your privacy and developing technology that provides you an optimal and safe online experience. This Statement of Privacy applies to the Equipment Parts Plus website and governs data collection and usage. By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our User Agreement, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Notice.

Collection of your Personal Information

Equipment Parts Plus collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Equipment Parts Plus may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Equipment Parts Plus. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by Equipment Parts Plus for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Equipment Parts Plus website.

Use and Retention of your Personal Information

We use the personal information we collect to provide and improve our services, provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), contact you about your account and our services, provide you customer service, provide you with personalized advertising and marketing, and detect, prevent, mitigate, and investigate fraudulent or illegal activities.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted or required by applicable national laws.

Equipment Parts Plus does not sell, rent or lease its customer lists to third parties. Equipment Parts Plus may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Equipment Parts Plus may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Equipment Parts Plus, and they are required to maintain the confidentiality of your information.

Equipment Parts Plus may track the websites and pages our customers visit within Equipment Parts Plus, in order to provide optimized results for our customers. This data is used to deliver customized content and advertising within Equipment Parts Plus to customers whose online behavior indicates that they are interested in a particular subject area.

Equipment Parts Plus websites will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Equipment Parts Plus or the site; (b) protect and defend the rights or property of Equipment Parts Plus; and, (c) act under exigent circumstances to protect the personal safety of users of Equipment Parts Plus, or the public.

Use of Cookies

The Equipment Parts Plus website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Equipment Parts Plus pages, or register with Equipment Parts Plus site or services, a cookie helps Equipment Parts Plus to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Equipment Parts Plus website, the information you previously provided can be retrieved, so you can easily use the Equipment Parts Plus features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Equipment Parts Plus website.

Security of your Personal Information

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. Equipment Parts Plus secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Equipment Parts Plus may occasionally update this Statement of Privacy to reflect company and customer feedback. Equipment Parts Plus encourages you to periodically review this Statement to be informed of how Equipment Parts Plus is protecting your information.

Contact Information

Equipment Parts Plus welcomes your comments regarding this Statement of Privacy. If you believe that Equipment Parts Plus has not adhered to this Statement, please contact Equipment Parts Plus at richwm@epartsplus.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.